Get Introductory Rate Again for Verizon

Mail service by **R2D2** » Sun Jun 16, 2019 9:13 am

I've had a Verizon Fios parcel in NYC for several years, and now that my contract is expiring, they want to raise the rates. (Roughly $128 to $148.)

I was thinking of simply getting net from them and dropping tv & phone. I can use Amazon Fire TV / Netflix / etc to get the tv set shows I want.

That drops my rate to something like $74 (edit: it's actually $86). Of grade, the new customer rate is quite a flake lower; it would be $40 plus a agglomeration of fees and taxes, then maybe $50 overall if I were a new client.

Has anyone had whatever success in convincing Verizon Fios to give them a new client rate without having to actually cancel and return the equipment?

The culling is to switch to Spectrum (FKA Time Warner) and merely get cyberspace. I saw someone mention in another thread that their service is bad, but there wasn't any more detail than that. Does anyone have experience with Spectrum in NYC?

Cheers!

Post by **R2D2** » Dominicus Jun 16, 2019 9:56 am

cableguy wrote: ↑Sun Jun 16, 2019 9:53 am Its yet. Check my screen proper name. Its all the same. Simply continue in heed....your email address, your channel lineup, the 1/2 day you'll spend waiting for them to practice the installation, its all part of the cost of switching. Push them hard...enquire to speak to their retention group....enquire for a supervisor....you'll become something....

Deplorable, what in particular is "all the same"?

I can work from habitation periodically, then waiting for the "cable guy" isn't that big a bargain.

Post by **JustSomeGuy155** » Sunday Jun xvi, 2019 x:31 am

R2D2 wrote: ↑Sunday Jun sixteen, 2019 nine:xiii am The alternative is to switch to Spectrum (FKA Time Warner) and but go net. I saw someone mention in another thread that their service is bad, but at that place wasn't whatsoever more particular than that. Does anyone accept experience with Spectrum in NYC?

Thanks!

I have lived in NYC for the past ~10 years in areas with both FiOS and spectrum. I find that they are both manipulative - they give you a decent starting rate and jack upwardly the cost past literally 100% whenever the contract is up. If you call they'll try to requite y'all a v% reduction (so that your rate was only jacked by 95%) and give yous a few extra channels and convince you it's a good deal.

The only way to win is to switch between companies every year so that you lot ever have the introductory rate. Every yr I phone call them to tell them I will abolish if they don't keep the rate increase below xx%. They don't care. So I switch every yr. I don't care about particular Goggle box channels and so information technology's easy for me to do and then.

I have institute the value to be pretty much the same at both companies - the internet is decent and adequately reliable and the customer service incompetent. This is in Manhattan.

I take the installer come up on the weekend so information technology'southward not a huge deal to await for them. Also with spectrum I bought my own modem so no installer is required.

Post past **bluebolt** » Sun Jun 16, 2019 10:40 am

R2D2 wrote: ↑Lord's day Jun 16, 2019 9:56 am

cableguy wrote: ↑Sun Jun xvi, 2019 9:53 am Its all the same. Check my screen name. Its all the same. Just keep in mind....your e-mail address, your channel lineup, the 1/2 day you'll spend waiting for them to do the installation, its all office of the cost of switching. Push button them hard...ask to speak to their memory group....ask for a supervisor....you'll go something....

Deplorable, what in particular is "all the same"?

I can work from home periodically, so waiting for the "cable guy" isn't that big a bargain.

I have had mixed success with Verizon. For i renewal where there was going to exist a cost increment, they were able to "find" a promo that kept my charge per unit similar. For another, fifty-fifty though I asked for a supervisor and the retention department, they wouldn't budge. I canceled and switched to some other provider. Of course, as soon every bit I switched, Verizon started sending me promo offers at a better rate.

Post by **michaelingp** » Sun Jun 16, 2019 1:48 pm

I don't know all the details considering my wife did all the negotiation (for me, life is too short to bargain with Verizon!). Nosotros were going on vacation in the summer, so she cancelled the service. There was no equipment to return because nosotros never had Boob tube, but Internet. Actually, she says the cancellation was actually intended to solve a different problem, which it didn't. When we came dorsum, it took a couple of days, but nosotros re-started the service at a higher speed and much lower monthly charge per unit. My wife says they assured her that when adjacent yr rolls around, if the rate has increased, she tin "re-negotiate" to the lowest rate. Nosotros'll run into.

This is in Maryland, not NYC, and it is a huge time-wasting hassle, simply it is possible.

On the other paw, the actual service has been absolutely stone solid, the installers are great, and customer back up (one time you become through the robots to the bodily tech person) is superb.

Post by **Rob5TCP** » Sun Jun sixteen, 2019 1:59 pm

I just did my every two years negotiations with Verizon FIOS.
My rate had gone up from $113 to $130.77.
I accept an 800 number for renewals and called.
She could requite me a different plan since mine was discontinued; but information technology would cost more.
What she did discover on TV service, (I allowed her to look at my viewing patterns).
She institute 4 stations I watch would lose with those stations (and others) existence dropped.
My speed would stay the same (75 vs. 100 which is the new minnimum).
I ended upward at $105.78 per month.

What will happen in two years - maybe I volition move to RCN (Spectrum
a/k/a Time Warner is my last pick).

About ii months ago they upped my speed (at no charge
because I was "and so punctual on my payments") from 25 to 75.

Since Netflix only required about 8; not sure I fifty-fifty needed the 75.

Post by **R2D2** » Sun Jun 16, 2019 8:14 pm

RJC wrote: ↑Sun Jun 16, 2019 2:13 pm Yeah it's possible; however yous need to cancel your subscription and modify all your info (wife's proper noun, email, etc.). It's kind of a pain simply worth information technology in my opinion.

If I actually wanted to proceed the same service simply switch it over to my wife's proper name, it'd be a real pain, esp. since I accept a cable card rental from them. I'd take to return all that equipment and so get it re-installed. That's part of why I'thousand considering dumping them completely and getting internet simply from a different provider.

Post by **R2D2** » Mon Jun 17, 2019 9:06 pm

peseta wrote: ↑Sun Jun xvi, 2019 9:05 pm The good news is that these shenanigans will terminate in a few years tops once 5G has widespread adoption. Competition is coming.

I'm looking forrard to that!

I spoke to Spectrum and they said that I could get internet for $50/mo (with no added taxes or fees) with no contract, and they'll guarantee the rate for 12 months. That's quite a flake less than the $86/mo Verizon wanted! I think they're making this conclusion piece of cake on me.

Mail by **Swansea** » Tue Jun 18, 2019 7:xi am

michaelingp wrote: ↑Sun Jun sixteen, 2019 1:48 pm I don't know all the details because my wife did all the negotiation (for me, life is too short to deal with Verizon!). We were going on vacation in the summertime, so she cancelled the service. In that location was no equipment to return because nosotros never had Goggle box, merely Internet. Actually, she says the cancellation was really intended to solve a dissimilar problem, which it didn't. When nosotros came back, it took a couple of days, but we re-started the service at a college speed and much lower monthly rate. My wife says they assured her that when next twelvemonth rolls effectually, if the charge per unit has increased, she can "re-negotiate" to the lowest rate. Nosotros'll run into.

This is in Maryland, non NYC, and it is a huge time-wasting hassle, merely it is possible.

On the other hand, the bodily service has been absolutely stone solid, the installers are great, and client support (once y'all get through the robots to the bodily tech person) is superb.

I'thousand in Maryland also. My two year FIOS contract runs out in two weeks. I asked the chat person for a packet without the landline, which I never apply. She said all bundles must have tv, internet and landline. I exercise take the number for the cancellation folks, so perhaps I'll give them a try.

Postal service by **RJC** » Tue Jun 18, 2019 nine:57 am

R2D2 wrote: ↑Lord's day Jun 16, 2019 eight:14 pm

RJC wrote: ↑Sun Jun 16, 2019 2:13 pm Aye it's possible; however you demand to cancel your subscription and change all your info (wife's name, email, etc.). Information technology'south kind of a hurting just worth information technology in my opinion.

If I really wanted to keep the same service but switch it over to my wife's name, information technology'd exist a real pain, esp. since I have a cablevision card rental from them. I'd have to return all that equipment and then go it re-installed. That's part of why I'yard considering dumping them completely and getting net only from a different provider.

If you switch to hello-speed net and so you'll never have to return/re-install anything from them in the hereafter.

Swansea wrote: ↑Tue Jun 18, 2019 vii:eleven am

michaelingp wrote: ↑Sun Jun sixteen, 2019 1:48 pm I don't know all the details considering my wife did all the negotiation (for me, life is likewise brusque to deal with Verizon!). We were going on vacation in the summer, so she cancelled the service. In that location was no equipment to return because we never had Goggle box, merely Internet. Actually, she says the cancellation was really intended to solve a different problem, which it didn't. When we came dorsum, it took a couple of days, only we re-started the service at a higher speed and much lower monthly rate. My wife says they assured her that when next year rolls effectually, if the rate has increased, she can "re-negotiate" to the lowest rate. We'll run across.

This is in Maryland, non NYC, and information technology is a huge time-wasting hassle, but it is possible.

On the other hand, the actual service has been absolutely rock solid, the installers are great, and client back up (once you get through the robots to the actual tech person) is superb.

I'm in Maryland besides. My two twelvemonth FIOS contract runs out in two weeks. I asked the conversation person for a bundle without the landline, which I never use. She said all bundles must have tv, internet and landline. I do take the number for the cancellation folks, then mayhap I'll give them a try.

Nosotros accept switched from a triple play to a double play with no problem as nosotros never used the landline. You should try the chat again and talk to a different representative. As well, our contract with Fios ended recently and when I contacted the retentivity department they suggested to me to cancel and beginning a new plan under my wife's name. The funny thing is when I actually chosen to complete the cancellation under my proper name the representative was going to cancel and restart a new plan nether my name. So information technology all depends on who you lot talk to at Fios.

Post past **Rob5TCP** » Tue Jun xviii, 2019 ten:43 am

R2D2 wrote: ↑Sun Jun 16, 2019 eight:12 pm

Rob5TCP wrote: ↑Sun Jun 16, 2019 i:59 pm What volition happen in two years - maybe I will motion to RCN (Spectrum
a/thousand/a Time Warner is my concluding choice).

I'm curious why Spectrum is your last choice.

I had RCN years ago (maybe in 2008) and I was non pleased. And the customer service made Verizon look good in comparing.

I had RCN 15 years ago or and switched to Time Warner. It was worse.

Friends that take RCN, the past few years, seem to be satisfied. I dislike Fourth dimension Warner intensly.

Post by **SmileyFace** » Tue Jun 18, 2019 10:fifty am

R2D2 wrote: ↑Mon Jun 17, 2019 ix:06 pm

peseta wrote: ↑Sunday Jun 16, 2019 ix:05 pm The good news is that these shenanigans will cease in a few years tops once 5G has widespread adoption. Competition is coming.

I'chiliad looking forward to that!

I spoke to Spectrum and they said that I could get cyberspace for $l/mo (with no added taxes or fees) with no contract, and they'll guarantee the rate for 12 months. That's quite a bit less than the $86/mo Verizon wanted! I remember they're making this decision easy on me.

How will that end these shenanigans? Almost of us already have competition (which we use to negotiate - or - if they call our bluff which happened to me last time and accepted my cancellation - we swap out all equipment every 2 years).
Right now the negotiation is between local-cablevision-net provider and Verizon-FIOS in many areas/major-cities. Won't 5G simply only insert a 3rd option? Nosotros will likely nonetheless be negotiating for the all-time rates every 2 years.

Post by **R2D2** » Tue Jun 18, 2019 11:58 am

Rob5TCP wrote: ↑Tue Jun 18, 2019 10:43 am I had RCN 15 years ago or and switched to Time Warner. It was worse.

Friends that accept RCN, the past few years, seem to be satisfied. I dislike Fourth dimension Warner intensly.

Ok, yous convinced me. I just chosen RCN and they actually had a pretty skilful cyberspace-simply deal (and slightly cheaper than TWC/Spectrum).

They too swear that their tech support is out of Pennsylvania now, which would be a big improvement over the fashion information technology worked years agone when I used them.

Post by **ohai** » Tue Jun xviii, 2019 12:28 pm

OP, I take Spectrum in NYC, internet only. The service is fine - I have non had any service cuts or slowness. I pay $twoscore or $50 a month. I was initially going to get Verizon FIOS, just they had a worker strike when I moved...

Spectrum has the benefit of not forcing you to use that huge FIOS modem thing. When I had FIOS before, I had 2 VCR sized boxes in my apartment. Ane of them was difficult to remove, but I somehow did and brought it to the store. The guy said it was supposed to exist fixed to the wall permanently. What is Verizon's trouble? Anyway, now with Spectrum, I simply have a cable modem that I bought myself from Amazon.

Overall, experience has been positive, if this 1 data indicate is useful.

When I was in California, I used Comcast, which was essentially the but choice where I lived. The service was truly abyssmal and information technology was 2x or 3x the price of what I would pay for either Verizon or Spectrum in NYC. Even a few extra choices changes competition dramatically, I guess.

Post by **RJC** » Tue Jun 18, 2019 12:38 pm

mickens16 wrote: ↑Tue Jun 18, 2019 ten:twenty am

Swansea wrote: ↑Tue Jun 18, 2019 7:11 am

michaelingp wrote: ↑Sunday Jun 16, 2019 1:48 pm I don't know all the details because my married woman did all the negotiation (for me, life is too short to deal with Verizon!). We were going on vacation in the summer, so she cancelled the service. There was no equipment to return considering we never had TV, simply Internet. Really, she says the cancellation was really intended to solve a different problem, which it didn't. When nosotros came back, it took a couple of days, only we re-started the service at a higher speed and much lower monthly rate. My wife says they assured her that when next year rolls around, if the rate has increased, she can "re-negotiate" to the lowest rate. We'll see.

This is in Maryland, non NYC, and it is a huge time-wasting hassle, but it is possible.

On the other mitt, the actual service has been absolutely stone solid, the installers are swell, and customer support (one time you get through the robots to the actual tech person) is superb.

I'thou in Maryland besides. My two year FIOS contract runs out in two weeks. I asked the conversation person for a packet without the landline, which I never use. She said all bundles must take tv, internet and landline. I do have the number for the cancellation folks, and then peradventure I'll give them a try.

We have switched from a triple play to a double play with no problem as we never used the landline. You should endeavour the chat again and talk to a different representative. Besides, our contract with Fios ended recently and when I contacted the retentivity department they suggested to me to abolish and offset a new plan under my married woman'south proper noun. The funny thing is when I actually chosen to complete the cancellation under my name the representative was going to cancel and restart a new plan under my name. So it all depends on who you talk to at Fios.

This is what nosotros are doing - just switch back and along between my married woman and I every 1-two years to get the introductory rates.

Wed Jun xix, 2019 1:46 pm

I'm in NYC, and correct now I have Spectrum for cablevision and internet. They're charging me around $129/month, and I'd like to get the price down. Notwithstanding, since it became Spectrum, they don't want to budge much on price. When they were Time Warner you could say you were going to quit, go to the Retentivity Department, and maybe they'd give y'all a deal to have off $x-xx/calendar month and maybe offer your HBO or Kickoff for a twelvemonth for free. Merely Spectrum actually doesn't desire to bargain much. I'm thinking of going to internet service anyway and get something like Sling TV or YouTube Television receiver which would cover a lot of what I sentinel anyhow, plus I bought an antenna too. But Spectrum would charge me almost $70 or and then a calendar month for internet merely. They charge new customers nigh $forty ish for the same matter, but said I couldn't get information technology unless I cancelled and came back again in several months.

I'grand thinking of going to Verizon Fios since they offer some deals I think in the $40-50 range. Question is, I bought a modem for Spectrum. Would I need and could I use that same modem (made by Zoom) for Verizon Fios besides, or would i need to purchase another for Verizon? Does a service person come over to lay wire in my apartment and connect information technology to the (new or old) modem? I'm thinking I might, similar another poster here said, switch back and along going forward over the years between Spectrum and Verizon Fios unless something better comes along --- like 5K when nosotros get more than details what that entails -- to become the better pricing. Thanks for your help.

Post by **feehater** » Wed Jun 19, 2019 two:03 pm

CrossOverGuy wrote: ↑Wed Jun 19, 2019 1:46 pm
I'm thinking of going to Verizon Fios since they offer some deals I think in the $40-fifty range. Question is, I bought a modem for Spectrum. Would I need and could I use that same modem (made by Zoom) for Verizon Fios as well, or would i demand to buy another for Verizon? Does a service person come over to lay wire in my apartment and connect it to the (new or old) modem? I'yard thinking I might, like some other poster here said, switch back and forth going forrard over the years betwixt Spectrum and Verizon Fios unless something better comes along --- like 5K when we get more details what that entails -- to get the meliorate pricing. Thanks for your help.

Verizon requires a Verizon specific modem for their services. You tin can rent it or purchase it (don't know about buying it used). As for installation, my experience in two different locations is that it varies based on the wires and hardware going to and in the unit, simply the time that they did need to replace the hardware, all of those installation fees were free/waived.

Mail by **LawyersGunsAndMoney** » Wed Jun 19, 2019 2:11 pm

I've switched back and forth between Spectrum and Fios probably 5x over my last ix years in NYC.

Sometimes when you lot get kicked to the retention team before cancelling they volition requite you a charge per unit that's coparable to a new customer charge per unit, other times I've canceled and switched, then switched dorsum later on a year depending on promos rates etc...

Yous can also put service in someone else's name if yous have roommates or a spouse. I believe (don't quote me on this) that you lot'll exist considered a new client past Fios afterward 3 months off your past business relationship. Would check on internet for more.

For but cyberspace, I greatly prefer Fios. For TV+Internet you get much much more with Spectrum these days.

Post by **new2bogle** » Wednesday Jun 19, 2019 2:16 pm

peseta wrote: ↑Sun Jun 16, 2019 nine:05 pm The good news is that these shenanigans will end in a few years tops once 5G has widespread adoption. Contest is coming.

peseta

Apparently Houston has this already (Verizon providing unlimited 5G internet at $70/month - speeds as high as 900Mbs but typlical ~300Mbs, according to their website). I'm trying to become one of my family members to bite to run into how expert it really is.

Mail by **new2bogle** » Wed Jun 19, 2019 2:19 pm

LawyersGunsAndMoney wrote: ↑Wednesday Jun 19, 2019 2:11 pm I've switched back and forth betwixt Spectrum and Fios probably 5x over my last nine years in NYC.

Sometimes when you lot go kicked to the retention squad before cancelling they will give you a charge per unit that'due south coparable to a new client rate, other times I've canceled and switched, and so switched dorsum after a yr depending on promos rates etc...

You can too put service in someone else's name if you accept roommates or a spouse. I believe (don't quote me on this) that you'll exist considered a new customer past Fios later on 3 months off your past account. Would cheque on internet for more.

For just cyberspace, I greatly prefer Fios. For Boob tube+Net yous get much much more than with Spectrum these days.

I quit spectrum cable internet october of concluding yr (not in NYC) and they could non take cared less about me leaving. Non even the customary we'll give you a $x souvenir carte to remain a customer. I switched to ATT fiber cyberspace which is far superior to spectrum, but will probable go back to spectrum once the 1-year contract with ATT is up as they will jack up prices.

Post by **michaelingp** » Sat Aug 24, 2019 viii:32 pm

feehater wrote: ↑Wed Jun nineteen, 2019 2:03 pm
Verizon requires a Verizon specific modem for their services. You can rent it or buy it (don't know about buying it used).

I'g non certain this is true if yous only take Internet. Verizon has some equipment outside our house, and they have updated it once when we got college bandwidth. I'm not certain if it would be chosen a modem, merely it'south definitely not rented, and I don't think I bought it. From that box, there is just a standard Ethernet cable into my firm. I could plug that cable into my reckoner and it would work fine, but like everybody I have it plugged into a router that provides wired and wireless connections to all our devices. I bought that router at MicroCenter, and it replaced a previous router I owned. When I called for support last time, the techs did not seem to think it was that unusual that I was using my ain router, and they were happy to problem shoot information technology.

Post by **ARoseByAnyOtherName** » Sat Aug 24, 2019 9:53 pm

I had Verizon gigabit fios plus some Hard disk drive TV parcel for less than 2 years. After the first year I was paying around $118 a month all told. The only reason I had the HD Television set package is a relative who was living with u.s..

We recently moved and said relative isn't living with u.s.a. anymore. I ditched the Hard disk TV package, for just gigabit fios I'm now paying $75 a calendar month all told, and I got a free 43" Samsung 4K tv as office of the deal. The $75 a Month rate is locked for ii years. All I did was exercise 10 minutes inquiry online, then chosen Verizon and asked if I could become that aforementioned rate for my motility. They ended up doing it.

Post past **feehater** » Sabbatum Sep 07, 2019 vii:59 am

michaelingp wrote: ↑Sat Aug 24, 2019 viii:32 pm

feehater wrote: ↑Wednesday Jun 19, 2019 two:03 pm
Verizon requires a Verizon specific modem for their services. Yous can rent it or buy it (don't know almost buying information technology used).

I'm not certain this is truthful if you just have Cyberspace. Verizon has some equipment outside our house, and they have updated information technology once when we got college bandwidth. I'm non certain if information technology would exist called a modem, simply it's definitely not rented, and I don't call up I bought it. From that box, there is just a standard Ethernet cable into my house. I could plug that cable into my estimator and information technology would piece of work fine, but like everybody I have it plugged into a router that provides wired and wireless connections to all our devices. I bought that router at MicroCenter, and it replaced a previous router I owned. When I called for support last time, the techs did not seem to think it was that unusual that I was using my ain router, and they were happy to problem shoot it.

Distressing for the tardily respond. I recall you are correct, for the newest generation of FiOS. When nosotros first got it, nosotros were in a rental where the box exterior the house fed the internet into the firm through the coax cable, and that's where we were told that it had to be a Verizon modem inside the house (evem though it was internet only ). But, in our newest house, when we signed up for FiOS, they sent out a guy who ripped out their old equipment, installed new equipment all the way from the pole, and then ran Ethernet cord into the house similar you have.

Mail by **arsenalfan** » Sat Sep 07, 2019 eight:51 am

Thread motivated me to telephone call.
Metro DC here, fios fiberoptic rates went from $54 to $93/mo, 75 mbps internet only.
Neighbors have XFinity no problems - they're offering $35/mo for 50 mbps service, they've been happy, their use similar to ours.
I called Fios and asked for lower rate - they offered $77/mo. 75 mbps is lowest speed they have.
I asked to friction match $35/mo, they said they would check and phone call me back Monday - apparenty discount approver doesn't work weekends.
Took most 10 min.
We will see.

Mail service by **R2D2** » Sat Sep 07, 2019 10:41 am

arsenalfan wrote: ↑Sabbatum Sep 07, 2019 8:51 am Thread motivated me to call.
Metro DC here, fios fiberoptic rates went from $54 to $93/mo, 75 mbps internet but.
Neighbors have XFinity no problems - they're offering $35/mo for 50 mbps service, they've been happy, their use like to ours.
I called Fios and asked for lower rate - they offered $77/mo. 75 mbps is lowest speed they have.
I asked to match $35/mo, they said they would check and call me back Monday - apparenty disbelieve approver doesn't work weekends.
Took near 10 min.
Nosotros will meet.

Oh cool! Let u.s.a. know what the "discount approver" says!

Post by **KlangFool** » Sat Sep 07, 2019 11:00 am

arsenalfan wrote: ↑Sat Sep 07, 2019 8:51 am Thread motivated me to call.
Metro DC here, fios fiberoptic rates went from $54 to $93/mo, 75 mbps internet merely.
Neighbors have XFinity no issues - they're offer $35/mo for fifty mbps service, they've been happy, their utilize similar to ours.
I called Fios and asked for lower charge per unit - they offered $77/mo. 75 mbps is lowest speed they have.
I asked to friction match $35/mo, they said they would check and telephone call me back Monday - apparenty discount approver doesn't piece of work weekends.
Took about 10 min.
We volition encounter.

arsenalfan,

Which Verizon # exercise you lot call? The usual client's service number? Or, the number to cancel your service? You need to be ready and willing to cancel and utilise the cancellation number to become the best deal.

I did my usual 2 years re-negotiation for the past 6 years. Every time that I chosen to cancel the service, they put me on the new 2 years contract that matches the new client's rate. This fourth dimension, they made my new customer's disbelieve permanent afterwards my two years contract expired. I guess that they had given up trying to re-negotiate with me.

I volition come across over the side by side few months whether the discount is permanent or temporary.

I have the triple play at $80 per month. I received a free upgrade to 100/100.

KlangFool

Mail by **rh00p** » Saturday Sep 07, 2019 3:12 pm

R2D2 wrote: ↑Sun Jun sixteen, 2019 9:xiii am The alternative is to switch to Spectrum (FKA Time Warner) and just get internet. I saw someone mention in another thread that their service is bad, only there wasn't any more item than that. Does anyone have feel with Spectrum in NYC?

Lifelong NYC TWC/Spectrum client in the outer boroughs since their pre digital days. The best thing to happen to Spectrum customers was the arrival of Fios as the competition has forced the former to since step up their game. My loftier speed internet marketed at 100 Mbps is 84.139 Mbps as of this mail service and it'due south good enough for online gaming, Chromecasting movies and YouTube to my large screen and watching TV (via WiFi on the app) on a tablet/speaker setup on the kitchen counter.

In that location was a cursory period when my modem would get on the fritz within a year's replacement. I suspected something within the lines simply I always see trucks in the surface area performing maintenance and as such everything's fine since. At least I always got an upgraded setup and I chose to supervene upon it at a Spectrum store one block from my job as this way was most user-friendly. Customer service whether by phone or in person was always as accommodating as could be and they even vouch my parking.

Also as a Spectrum customer I'yard qualified to switch to Spectrum Mobile. At $45/calendar month for unlimited I would save $25/month versus my electric current Tmobile plan. Something else to consider.

Sat Sep 07, 2019 eight:24 pm

New England here, I had FIOS gigabit and their Hd TV bundle and was paying $118 a calendar month. We moved a short distance away, I called to transfer service and asked almost their new customer offer, and they gave me $75 a calendar month for gigabit Ethernet (only, we dropped Goggle box), with a ii yr contract/price guarantee.

AND they gave me a costless Samsung 43" 4K Tv too. To be honest I'd rather accept a lower charge per unit than the Tv, only information technology did let us replace our ten year old Sony 42" HD tv that's much heavier and bulkier, so... thats nice I guess.

BTW their gigabit service reliably gives me roughly 700 Mbps based on the daily speed test automatically run by my Eero. I'1000 quite happy with the service.

Post past **arsenalfan** » Fri Nov 29, 2019 1:48 pm

And...I forgot to phone call Fios dorsum until I saw the new customer Fios Black Friday $40/mo ad.

And so I chosen them back today, and got $62/mo x 2 years, 75/75. Down from $92/mo, in Metro DC surface area.

Called the cancellation Fios line that Google constitute for me, concord x iv min, got a squeamish woman from Pittsburgh.
She said I needed new ONT/hardware/tech visit for faster speeds, $150 for that visit.
She advised to ever be nether a contract - call right before the electric current ane expires, to negotiate new rate.

In 2021, I may get Xfinity Comcast run to the house, and try that out. I was simply likewise lazy to exercise it today.

Afterwards that expires, I will switch back to Fios every bit a new customer and see if they'll cover the hardware upgrade.

ETA: Exercise I demand this $12/mo rental of Fios Breakthrough Gateway Router?

Beak is $95 for 75/75 cyberspace. Subtract $5 2-yr dscount, and $40 Fios Internet Discount (huh?). Add $12 for Fios Breakthrough Gateway Router rental, total monthly fee $62.

Friday Nov 29, 2019 eleven:23 pm

arsenalfan wrote: ↑Fri November 29, 2019 one:48 pm And...I forgot to call Fios back until I saw the new customer Fios Blackness Friday $twoscore/mo advertisement.

So I chosen them dorsum today, and got $62/mo x ii years, 75/75. Down from $92/mo, in Metro DC area.

Chosen the cancellation Fios line that Google found for me, hold x iv min, got a nice adult female from Pittsburgh.
She said I needed new ONT/hardware/tech visit for faster speeds, $150 for that visit.
She brash to e'er be under a contract - call right earlier the current one expires, to negotiate new rate.

In 2021, I may get Xfinity Comcast run to the house, and try that out. I was just too lazy to practice information technology today.

After that expires, I will switch back to Fios as a new customer and come across if they'll cover the hardware upgrade.

ETA: Do I need this $12/mo rental of Fios Breakthrough Gateway Router?

Beak is $95 for 75/75 internet. Decrease $five ii-yr dscount, and $40 Fios Net Discount (huh?). Add together $12 for Fios Quantum Gateway Router rental, full monthly fee $62.

If yous are cyberspace simply, then you lot can bring your ain router. If you want FIOS TV, then you take to use the Fios Quantum Gateway Router. Initially, I purchased the Quantum Gateway Router from Vz; nonetheless, I wasn't aware that the "modem" provided was like a cable modem and I could provide my own router. At present, I'one thousand using a Google Wi-Fi Mesh Network to embrace 3 floors and it works better than the FIOS router which I am storing in a closet. If yous decide to buy the Fios router, I ended up buying straight from Vz since the reviews on Amazon indicated some sellers were selling product that couldn't have the firmware updated or were reported stolen.

Tue December 03, 2019 half dozen:16 pm

Recap
Was being charged $93 for 75/75 Fios.
At present down to $50, subsequently spending $200 for the Fios Router and committing to a 24 month contract.
RoI will take about 5 months, then saving $43/month thereafter.

Spent 20 min on phone with Fios lady.
Picked up router, hooked it up, no programming needed.
Drove to drop off old rental router.

Last ii steps would add nigh $20 in mailing fees, I suppose.

Mail service by **cyclist** » Mon Dec 23, 2019 1:00 pm

We'll see how it works, only my program is to port my FIOS landline number to a cellular telephone temporarily and from there to Google Vox. That will let me use an Obihai box to provide dial tone and service back to our landline phones as before. (Google Vocalisation only ports numbers in from cellular.)

One time Verizon doesn't hold our long-time landline number any more we're and then free to do the move-out-and-swap-accounts thing that others have been doing without fear of losing our number.

Cyclist

Post by **jharkin** » Mon Dec 23, 2019 2:49 pm

SlowMovingInvestor wrote: ↑Tue Jun xviii, 2019 12:29 pm

peseta wrote: ↑Sun Jun 16, 2019 9:05 pm The good news is that these shenanigans will stop in a few years tops once 5G has widespread adoption. Contest is coming.

I am not a telecom engineer, but I don't think 5g speed and throughput will match that of wire to the home, particularly FIOS.

What I have read is that 5G is theoretically capable of 1Gbps. Supposedly boilerplate speeds will be more like 400Mbps. And the latencies are going to be much higher than cable or fiber - and that wil be a bigger performance hit for almost apply cases other than media streaming (I've seen comments of 10-20ms 5G latency in addition to the base of operations latency of net connection at the other end. On FiOS I get something similar <5ms when I ping google)

I alive xx miles from Boston, and there are places within 10 minutes bulldoze of my business firm that I get ZERO prison cell reception. In one of the almost populous states in the nation.

So call me skeptical that 5G is going to put hardwired service out of business organization.

As to the question of whether there is a difference? Well I guess for about home users that are nowhere near using these services to the limit doesnt affair, just that is not the aforementioned thing every bit there existence no divergence technically. FiOS already has cobweb in identify to back up 10Gbps in well-nigh locations they serve. AFAIK its the switching gear and GPON domicile network terminals that are the limiting gene (something like 1.2 or 2.iv Gbps). 5G might be faster than cablevision (*if* you can get reception) merely no manner its going to be faster than fiber....

Post past **Tom_T** » Tue Dec 31, 2019 12:37 pm

I am doing the two-year dance with Verizon, and for the commencement fourth dimension, they aren't offering me a thing to stay. In the past, I could always get them to offering some discounts and renew me at a decent rate. This year, I tried three different times with no luck. I person offered me the aforementioned rate as my out-of-contract price! She said "you'll exist protected from price increases." I'm not sure why Verizon has decided that this is the way to get, given that in that location are and then many other ways to watch things these days.

So, what I've done is place a cancellation club for all my Verizon services, simply 30 days in advance. I will encounter if they magically call me to offer something. If not, I will sign upward in my wife's name every bit a new customer. We don't care about changing our phone number -- at this point, it'southward used only by a few relatives and a whole lot of spammers.

Post past **Tom_T** » Tue Dec 31, 2019 12:49 pm

Literally ten minutes after I cancelled my service, I got an e-mail from Verizon with a "special offer."

But, here is something Verizon has started to practise which is really deceptive. The prices they advertise are now exclusive of equipment. For instance, for a new customer, they advertise a 79.95 triple play price. Guess what: that does not include whatever set-top boxes! Oh, you want to actually lookout man your Tv set? That's actress. So who exactly gets the 79.95 price? Nobody. I have no idea how Verizon gets abroad with this.

Anyway, the "special offer" they sent me really adds up to my out-of-contract price once y'all add together the equipment rental. So sneaky.

I accept 30 days to either switch to Comcast (105/month for two years), or sign upwardly in my wife'south name.

It'south all so tiring...

Mail past **FreemanB** » Tue Dec 31, 2019 12:57 pm

cyclist wrote: ↑Wed Dec 04, 2019 ix:25 am For those of y'all who have swapped FIOS contracts dorsum and forth with some other family fellow member, have you been able to retain your telephone number equally you switch dorsum and forth?

No, you can't keep your quondam number. What my wife and I did when nosotros started switching dorsum and forth was go a Google Vox number to utilize as our home number. We can requite that out, and just change what number information technology rings to whenever we switch accounts. No one, including me, e'er has to carp with the current FIOS-assigned number.

Get Introductory Rate Again for Verizon

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Re: Can I get the new client rate from Verizon Fios? Or should I switch to Spectrum?

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